BiggsPlayhouse Privacy Policy
Effective Date: 01/07/2025
At BiggsPlayhouse, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
Information We Collect
We may collect the following types of personal information:
Name
Email address
Mailing address
Phone number
Payment information (processed securely via Stripe)
Purchase history
Device information and IP address (via cookies and analytics)
How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Send order confirmations and shipping updates
Respond to your customer service inquiries
Personalize your experience on our website
Improve our website, products, and services
Send promotional emails (only if you opt in)
Comply with legal and regulatory obligations
Payment Security
All payments are securely processed via Stripe. We do not store your full payment card details. Stripe uses industry-standard encryption and is PCI-compliant.
Cookies & Tracking Technologies
We use cookies and similar technologies to:
Enable site functionality (e.g., shopping cart)
Analyze website traffic and usage patterns
Improve user experience and marketing efforts
You can control cookie settings via your browser preferences.
Sharing of Information
We do not sell your personal information. We may share your data with:
Service providers (e.g., Stripe, Australia Post) who help us operate our business
Legal authorities if required by law
Analytics or marketing partners with anonymized, aggregated data only
Your Rights & Choices
You have the right to:
Access and correct your personal information
Request deletion of your data (subject to legal retention obligations)
Opt out of marketing communications at any time
Data Security
We take reasonable administrative, technical, and physical precautions to protect your personal data against loss, theft, misuse, and unauthorized access.
Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.
Children’s Privacy
Our website is intended for users aged 16 and older. We do not knowingly collect personal information from children under 16.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us via our support form or at:
BiggsPlayhouse
[Your Business Address]
[Your Support Email or Contact Page URL]