BiggsPlayhouse Terms and Conditions
Welcome to BiggsPlayhouse.com. By accessing this website and/or placing an order, you agree to be bound by the terms and conditions set out below. If you do not agree to them, please do not use this website.
Definitions
"Conditions" refers to these terms and conditions.
"Product" means a product listed for sale on BiggsPlayhouse.com.
"We/Us" means BiggsPlayhouse.
"Website" means www.BiggsPlayhouse.com.
"You" means the user/customer.
Use of the Website
You may access this website in accordance with these terms and place orders only if you agree to them in full. You must ensure all information provided is accurate and kept up to date. You agree not to impersonate any other person or use false information.
Account and Registration
You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You must notify us immediately of any unauthorized use or security breach.
Privacy
Please review our Privacy Policy for details on how we collect and use your personal information.
Products
All products listed are secondhand unless otherwise specified. Product descriptions are for reference only and actual products may vary. Accessories or original packaging may not be included.
Pricing and Payment
Prices are listed in AUD and include applicable taxes. Payment can be made via credit/debit card, PayPal, or other accepted methods. Payments on BiggsPlayhouse.com are processed securely via Stripe. We accept Visa, Mastercard, American Express, and other supported payment methods. All payment information is encrypted and handled through Stripe’s PCI-compliant platform. BiggsPlayhouse does not store your credit card details.
Order Acceptance
Your order is only confirmed when you receive a dispatch confirmation email. We reserve the right to reject or cancel orders due to unavailability, pricing errors, or payment issues.
Delivery
We only deliver within Australia. Orders are shipped to the billing address unless specified otherwise. Delivery timeframes are estimates and not guaranteed. We use Australia Post for all deliveries. Standard and express options may be available at checkout. Delivery times are estimates provided by Australia Post and may vary by location. Once dispatched, you’ll receive tracking information via email.
Cancellations and Returns
You may cancel your order before it is dispatched. If you wish to return a product, please contact us within 8 days of receipt. Items must be returned in their original condition to:
Returns Department
BiggsPlayhouse
[Your Address Here]
Warranties
We offer a limited warranty on all items. Damage caused by misuse or modification is not covered. See our warranty section for full details.
Limitation of Liability
We do not guarantee that the website will be error-free. We are not liable for any indirect or consequential losses. Nothing in these terms limits our liability for fraud or personal injury caused by negligence.
Intellectual Property
All content on this website is the property of BiggsPlayhouse or its licensors. You may not reproduce or reuse content without permission.
User-Generated Content
You may submit comments or reviews, provided they are lawful and respectful. We reserve the right to remove content that violates these rules.
Changes to Terms
We may update these terms at any time. Continued use of the website implies acceptance of the updated terms.
Contact
For any queries, please contact us via our customer support page.